Last updated: 21 July 2026
Identification of the data controller
In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation — hereinafter, GDPR — and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights, users are informed that the controller responsible for processing the personal data collected through this website is:
Controller: URBANDRIVE SOLUTIONS S.L.
Tax ID (NIF/CIF): B22818538
Trade name: Licencia Profesional
Address: Calle Maestro Serrano, 30, 46940 Manises, Valencia, Spain
Telephone: 633 50 43 41
Email: hablamos@licenciaprofesional.es
Website: https://licenciaprofesional.es/
Hereinafter, URBANDRIVE SOLUTIONS S.L., Licencia Profesional or the Controller.
Purpose of this Privacy Policy
The purpose of this Privacy Policy is to inform users about how their personal data is collected, used, retained and protected when they:
– Navegan por el sitio web.
– Solicitan información sobre la compra de una licencia VTCLicencia VTCUna licencia VTC es el nombre coloquial de la autorización administrativa de arrendamiento de vehículos con conductor. Habilita a su titular, persona física o….
– Solicitan información sobre la venta de una licencia VTCLicencia VTCUna licencia VTC es el nombre coloquial de la autorización administrativa de arrendamiento de vehículos con conductor. Habilita a su titular, persona física o….
– Realizan una consulta mediante el formulario de contacto.
– Contactan por teléfono, correo electrónico o WhatsApp.
– Se suscriben al boletín informativo o newsletter.
– Solicitan una propuesta o la prestación de servicios de intermediación.
– Mantienen cualquier otro tipo de relación comercial o profesional con URBANDRIVE SOLUTIONS S.L.
El envío de un formulario a través del sitio web no implica por sí mismo la contratación de un servicio, la compra o venta de una licencia VTCLicencia VTCUna licencia VTC es el nombre coloquial de la autorización administrativa de arrendamiento de vehículos con conductor. Habilita a su titular, persona física o…, la realización de una reserva ni la aceptación de obligación económica alguna.
Personal data we may process
URBANDRIVE SOLUTIONS S.L. may process different categories of personal data depending on the relationship maintained with the user.
Data provided in the website's forms
The following data may be collected through the buy, sell and contact forms:
– Nombre.
– Apellidos.
– Número de teléfono.
– Dirección de correo electrónico.
– Contenido de la consulta.
– Interés en comprar o vender una licencia VTC.
– Información adicional que el usuario decida incluir en su mensaje.
Data related to the newsletter
When the user subscribes to the newsletter, the following may be processed:
– Nombre.
– Dirección de correo electrónico.
– Fecha y hora de la suscripción.
– Dirección IP desde la que se realizó la suscripción.
– Registro del consentimiento prestado.
– Información sobre la apertura o interacción con las comunicaciones, cuando dicha medición se encuentre habilitada y sea legalmente procedente.
Data related to intermediation services
When the user decides to proceed with a transaction or engage the services of URBANDRIVE SOLUTIONS S.L., the data and documents necessary to analyse, manage or finalise the transaction may be requested.
This data may include:
– Datos identificativos.
– Documento Nacional de Identidad, NIE o documento equivalente.
– Datos de contacto.
– Datos profesionales o empresariales.
– Información relativa a la licencia VTC.
– Titularidad y situación administrativa de la licencia.
– Datos del vehículo relacionado con la licencia, cuando resulte aplicable.
– Documentación administrativa, contractual o mercantil.
– Datos fiscales y de facturación.
– Información económica relacionada con la operación.
– Comunicaciones mantenidas durante el proceso de intermediación.
– Cualquier otra información necesaria para gestionar el servicio solicitado.
URBANDRIVE SOLUTIONS S.L. does not generally request specially protected data, such as information about health, ideology, religion, sexual orientation, or racial or ethnic origin.
The user should avoid including this type of data in forms, emails or messages, unless strictly necessary and expressly requested.
Technical and browsing data
The following may be processed while browsing the website:
– Dirección IP.
– Tipo de dispositivo.
– Navegador utilizado.
– Sistema operativo.
– Fecha y hora de acceso.
– Páginas visitadas.
– Dirección web de procedencia.
– Identificadores en línea.
– Interacciones realizadas dentro del sitio web.
– Información obtenida mediante cookies y tecnologías similares.
The processing of data obtained through non-necessary cookies will be subject to the user's prior consent given through the cookie settings panel.
Source of the personal data
Generally, personal data is obtained directly from the data subject through:
– Los formularios del sitio web.
– El formulario de suscripción a la newsletter.
– El correo electrónico.
– Las llamadas telefónicas.
– Las conversaciones mantenidas mediante WhatsApp.
– Las comunicaciones y documentos proporcionados durante la intermediación.
– La aceptación o configuración de cookies.
When a user provides another person's data, they declare that they have sufficient authorisation to do so and that they have previously informed that person about the processing of their data.
URBANDRIVE SOLUTIONS S.L. may request proof of such authorisation where necessary.
Purposes and legal bases of the processing
Managing requests to buy a VTC license
When the user completes the form to buy a VTC license, their data will be processed to:
– Recibir y registrar su solicitud.
– Contactar con el interesado.
– Conocer sus necesidades y preferencias.
– Informarle sobre el funcionamiento del servicio.
– Analizar la viabilidad inicial de la solicitud.
– Presentarle posibles oportunidades relacionadas con la compra de una licencia VTC.
– Preparar presupuestos, propuestas o condiciones de intermediación.
– Realizar el seguimiento de la solicitud.
– Gestionar las actuaciones precontractuales solicitadas.
The legal basis for this processing is the application of pre-contractual measures requested by the data subject.
If a service is later formalised, the legal basis will be the performance of the contractual relationship.
Managing requests to sell a VTC license
When the user completes the form to sell a VTC license, their data will be processed to:
– Recibir y registrar su solicitud.
– Contactar con el titular o interesado.
– Recabar información inicial sobre la licencia.
– Analizar las características de la operación.
– Informar sobre los servicios de intermediación.
– Localizar posibles interesados en la adquisición.
– Preparar presupuestos, propuestas o condiciones de intermediación.
– Realizar el seguimiento de la solicitud.
– Gestionar las actuaciones precontractuales solicitadas.
The legal basis is the application of pre-contractual measures requested by the data subject.
If the user subsequently engages intermediation services, the legal basis will be the performance of the contract.
Handling general enquiries
Data sent through the contact form, email, telephone or WhatsApp will be used to:
– Atender la consulta planteada.
– Contactar con el usuario.
– Proporcionar la información solicitada.
– Resolver dudas sobre los servicios.
– Orientar al usuario sobre la compra o venta de licencias VTCVTCLas siglas VTC significan «vehículo de transporte con conductor». En España designan a los turismos que prestan servicios de transporte de viajeros con contrat….
– Realizar el seguimiento razonablemente esperado de la consulta.
The legal basis will be the application of pre-contractual measures when the enquiry is related to a possible engagement.
For general enquiries, the legal basis will be the legitimate interest of URBANDRIVE SOLUTIONS S.L. in handling and responding to the communications received.
Provision of intermediation services
When a professional relationship is formalised, data may be processed to:
– Gestionar el alta del cliente.
– Comprobar la identidad de las partes.
– Analizar la documentación de la licencia.
– Coordinar la operación entre compradores y vendedores.
– Solicitar información o documentación adicional.
– Facilitar la comunicación entre las partes.
– Coordinar la intervención de asesores, gestorías, abogados u otros profesionales.
– Preparar documentación contractual.
– Gestionar incidencias.
– Cumplir las obligaciones derivadas de la relación profesional.
– Mantener un historial de las actuaciones realizadas.
– Gestionar la facturación y el cobro de los servicios contratados.
The legal basis will be the performance of the contract and compliance with applicable legal obligations.
Disclosure of data during intermediation
URBANDRIVE SOLUTIONS S.L. actúa como intermediaria en operaciones relacionadas con la compra y venta de licencias VTCVTCLas siglas VTC significan «vehículo de transporte con conductor». En España designan a los turismos que prestan servicios de transporte de viajeros con contrat….
Where necessary to manage a request, certain data may be disclosed to:
– Potenciales compradores.
– Potenciales vendedores.
– Titulares de licencias.
– Gestorías.
– Asesores.
– Abogados.
– Profesionales especializados.
– Entidades colaboradoras que intervengan en la operación.
– Organismos o administraciones competentes, cuando proceda.
Disclosure will be limited to the data necessary to manage the transaction.
Personal data will not be disclosed indiscriminately, nor will users' identification or contact details be published on the website.
Before disclosing identification data or documentation to a possible counterparty, the necessity of the disclosure and the applicable legal basis will be assessed. Where legally required, the data subject's consent will be obtained in advance.
Managing the newsletter and commercial communications
When expressly authorised by the user, their data may be processed to:
– Gestionar su suscripción a la newsletter.
– Enviar contenidos informativos.
– Comunicar novedades del sector VTCVTCLas siglas VTC significan «vehículo de transporte con conductor». En España designan a los turismos que prestan servicios de transporte de viajeros con contrat….
– Informar sobre licencias disponibles.
– Enviar oportunidades de compra o venta.
– Informar sobre los servicios de intermediación.
– Enviar promociones, ofertas y comunicaciones comerciales.
– Realizar campañas por correo electrónico, teléfono o WhatsApp.
– Medir la recepción o interacción con las comunicaciones, cuando proceda.
The legal basis will be the data subject's consent.
Authorisation to receive commercial communications is voluntary and independent of the main request. The user may submit the buy, sell or contact forms without authorising the sending of advertising.
Where a prior contractual relationship exists, URBANDRIVE SOLUTIONS S.L. may send communications about its own services similar to those engaged, provided this is permitted by law and each communication offers a simple, free means of objecting.
Consent may be withdrawn at any time:
– Mediante el enlace de baja incluido en las comunicaciones.
– Escribiendo a hablamos@licenciaprofesional.es.
– Solicitándolo a través de cualquiera de los canales de contacto habilitados.
Withdrawing consent will not affect the lawfulness of processing carried out prior to the withdrawal.
Managing contacts via WhatsApp
When the user voluntarily makes contact via WhatsApp, their data will be processed to:
– Atender su consulta.
– Mantener la comunicación solicitada.
– Enviar la información relacionada con su solicitud.
– Realizar el seguimiento de la operación.
– Coordinar la prestación del servicio.
The legal basis will be the application of pre-contractual measures, the performance of a contractual relationship, or the legitimate interest in handling the communication initiated by the user.
The use of WhatsApp means that certain data, such as the phone number, profile name, device information or technical data, may be processed by the app's provider in accordance with its own privacy policy.
It is recommended not to send particularly sensitive or confidential documentation via WhatsApp, unless expressly requested and appropriate instructions for sending it have been provided.
Starting a conversation via WhatsApp does not by itself authorise the subsequent sending of commercial campaigns. A valid legal basis will be required for that.
Management through the Clientify CRM
The data of users, contacts, clients and potential clients may be added to the Clientify CRM in order to:
– Centralizar los datos de contacto.
– Registrar solicitudes y oportunidades.
– Organizar el seguimiento comercial.
– Gestionar las comunicaciones.
– Registrar llamadas, correos o actuaciones.
– Segmentar contactos según sus intereses.
– Gestionar automatizaciones.
– Gestionar la newsletter y campañas comerciales cuando exista autorización.
– Mantener un historial de la relación con el interesado.
Clientify will generally act as a data processor on behalf of URBANDRIVE SOLUTIONS S.L., in accordance with the corresponding data processing agreement.
Web analytics
When authorised by the user through the cookie panel, tools such as Google Analytics may be used to:
– Conocer el número de visitas.
– Analizar el uso del sitio web.
– Identificar las páginas más consultadas.
– Detectar errores de navegación.
– Mejorar la experiencia del usuario.
– Elaborar estadísticas agregadas.
– Medir el rendimiento del sitio web.
The legal basis will be the user's consent.
Non-necessary analytics tools must not be activated before the user has given their consent.
The user may withdraw or change their consent at any time through the cookie settings panel.
Advertising and campaign measurement
When authorised by the user, Meta Pixel and other advertising technologies may be used to:
– Medir la efectividad de las campañas.
– Conocer las acciones realizadas después de visualizar un anuncio.
– Crear audiencias publicitarias.
– Limitar la repetición de anuncios.
– Mostrar publicidad relacionada con los intereses del usuario.
– Elaborar estadísticas sobre las campañas.
The legal basis will be the user's consent.
These non-necessary technologies must remain blocked until the user accepts them through the cookie panel.
Google Tag Manager
The website may use Google Tag Manager to manage tags and measurement tools.
Google Tag Manager must not be used to activate Google Analytics, Meta Pixel or other non-necessary tools before the user has given their consent.
The legal basis applicable to each tag will depend on the purpose of the tool activated.
Google Maps
The website may include maps provided by Google Maps.
When the map is embedded directly on the page, loading it may involve sending technical data to Google, such as the IP address, device information or browsing data.
Where necessary, the map will remain blocked until the user authorises it to load.
The legal basis will be the user's consent.
Google reCAPTCHA
The website may use Google reCAPTCHA to:
– Proteger los formularios.
– Evitar envíos automatizados.
– Prevenir el spam.
– Detectar comportamientos abusivos.
– Mantener la seguridad del sitio web.
The processing necessary to guarantee security may be based on URBANDRIVE SOLUTIONS S.L.'s legitimate interest in protecting its systems and forms.
When the version or configuration used involves installing non-necessary cookies or additional processing requiring authorisation, the legal basis will be the user's consent.
Security and fraud prevention
Technical data and activity logs may be processed to:
– Mantener la seguridad del sitio web.
– Prevenir accesos no autorizados.
– Detectar actividades maliciosas.
– Evitar el uso fraudulento de los formularios.
– Investigar incidencias.
– Defender los derechos e intereses de URBANDRIVE SOLUTIONS S.L.
The legal basis will be the Controller's legitimate interest in protecting the website, its systems, its users and its professional activity.
Compliance with legal obligations
Data may be processed to comply with obligations:
– Fiscales.
– Contables.
– Mercantiles.
– Administrativas.
– De protección de datos.
– De prevención y atención de reclamaciones.
– Derivadas de requerimientos de autoridades, juzgados o tribunales.
The legal basis will be compliance with a legal obligation.
Mandatory nature of the data
Fields marked as mandatory must be completed for URBANDRIVE SOLUTIONS S.L. to be able to handle the request.
Missing any of the required data may prevent:
– Responder a la consulta.
– Contactar con el interesado.
– Analizar una posible operación.
– Preparar una propuesta.
– Prestar el servicio solicitado.
Authorisation to receive commercial communications will always be optional.
The user may request information or engage a service without having to authorise the sending of commercial campaigns.
Recipients and providers with access to the data
Personal data may be processed by providers that provide services to URBANDRIVE SOLUTIONS S.L., including:
– Proveedores de alojamiento web.
– Empresas de mantenimiento y soporte informático.
– Proveedores de correo electrónico.
– Proveedores de copias de seguridad y seguridad informática.
– Clientify, como plataforma CRM y de gestión comercial.
– Google, en relación con Analytics, Tag Manager, Maps y reCAPTCHA.
– Meta, en relación con Meta Pixel y herramientas publicitarias.
– WhatsApp y las empresas de su grupo, cuando el usuario utilice este canal.
– Proveedores de gestión de newsletter y campañas.
– Gestorías, asesores fiscales y contables.
– Abogados y asesores jurídicos.
– Profesionales que participen en la operación solicitada.
These providers will only access the data necessary to provide their services and must process it in accordance with the Controller's instructions when acting as data processors.
In addition, data may be disclosed to:
– Potenciales compradores o vendedores, cuando sea necesario para la intermediación.
– Profesionales o entidades colaboradoras implicadas en la operación.
– Entidades financieras, cuando sea necesario para gestionar cobros.
– Administraciones públicas.
– Fuerzas y cuerpos de seguridad.
– Juzgados y tribunales.
– Autoridades competentes.
Communications to public bodies will only be made where a legal obligation or a valid request exists.
URBANDRIVE SOLUTIONS S.L. does not sell or indiscriminately disclose users' personal data to third parties.
International data transfers
The use of certain technology providers, especially Google, Meta or WhatsApp, may involve the processing of data from countries outside the European Economic Area.
Where an international transfer takes place, it will be verified that it is covered by one of the mechanisms recognised under the applicable regulations, such as:
– Una decisión de adecuación de la Comisión Europea.
– La adhesión del proveedor al Marco de Privacidad de Datos entre la Unión Europea y Estados Unidos, cuando resulte aplicable.
– Cláusulas contractuales tipo aprobadas por la Comisión Europea.
– Normas corporativas vinculantes.
– Cualquier otra garantía válida conforme al RGPD.
Users can request additional information about international transfers and the safeguards applied by writing to hablamos@licenciaprofesional.es.
Retention periods
Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected.
Enquiries and requests for information
Data will be retained while the enquiry is being handled and for the period necessary to carry out any requested or reasonably expected follow-up.
Once the enquiry has ended, the data may be kept blocked for the periods necessary to address any potential liabilities.
Buying or selling requests
Data will be retained while the transaction is active, while an open opportunity exists, or while a pre-contractual relationship with the data subject is maintained.
If the transaction does not proceed, the data will be deleted or blocked once the period necessary to address any potential liabilities has elapsed.
Contractual relationships
Clients' data will be retained for as long as the contractual relationship is maintained.
Once it has ended, the data will be kept duly blocked for the limitation periods established under applicable tax, commercial, contractual and administrative regulations.
Billing and accounting
Tax, accounting and billing data will be retained for the periods required by applicable law.
Newsletter and commercial communications
Data will be retained until the data subject:
– Retire su consentimiento.
– Solicite la baja.
– Ejerza su derecho de oposición.
– Solicite la supresión de sus datos.
After unsubscribing, a minimal record may be kept on a suppression list to prove that the user should no longer receive commercial communications.
Cookies and browsing data
Data obtained through cookies will be retained for the periods indicated in the Cookie Policy.
Once the corresponding periods have ended, the data will be securely deleted, anonymised or blocked.
Rights of data subjects
The user may exercise the following rights:
Right of access
Allows you to find out whether URBANDRIVE SOLUTIONS S.L. is processing your personal data and, if so, to obtain information about that processing.
Right to rectification
Allows you to request the correction of inaccurate data or the completion of incomplete data.
Right to erasure
Allows you to request the deletion of data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
Right to object
Allows you to object to processing based on legitimate interest and, at any time, to the sending of commercial communications.
Right to restriction of processing
Allows you to request that the processing of data be restricted in the cases provided for by law.
Right to data portability
Allows you to receive the data you provided in a structured, commonly used, machine-readable format, and to request its transfer to another controller when technically possible.
Right to withdraw consent
The user may withdraw any previously given consent at any time.
Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
Right not to be subject to solely automated decisions
The data subject has the right not to be subject to a decision based solely on automated processing that produces legal effects on them or significantly affects them, unless there is a legal basis that permits it.
How to exercise your rights
Rights may be exercised free of charge by sending a request to:
Email: hablamos@licenciaprofesional.es
Postal address:
URBANDRIVE SOLUTIONS S.L.
Calle Maestro Serrano, 30
46940 Manises, Valencia, Spain
The request must state:
– Nombre y apellidos del interesado.
– Derecho que desea ejercer.
– Información que permita localizar sus datos.
– Dirección o medio para recibir la respuesta.
– Cualquier información adicional necesaria para gestionar la solicitud.
Where there is reasonable doubt about the applicant's identity, URBANDRIVE SOLUTIONS S.L. may request additional information to verify it.
A full copy of an identity document should not be sent unless truly necessary. Where applicable, any data not needed to verify identity may be redacted.
Complaints to the supervisory authority
If the data subject believes that the processing of their personal data infringes the regulations, they may file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
Before filing a complaint, the user can contact URBANDRIVE SOLUTIONS S.L. at hablamos@licenciaprofesional.es to try to resolve the issue.
Automated decisions and profiling
URBANDRIVE SOLUTIONS S.L. does not make decisions based solely on automated processing that produce legal effects or significantly affect users.
When the user has authorised analytical or advertising cookies, basic analysis or segmentation may be carried out relating to:
– La navegación por el sitio web.
– La procedencia de la visita.
– Los contenidos consultados.
– La interacción con campañas publicitarias.
– El interés mostrado en determinados servicios.
This segmentation may be used to measure campaigns or show related advertising, but will not involve decisions with legal effects on the user.
Data of minors
The intermediation services offered by URBANDRIVE SOLUTIONS S.L. are primarily aimed at adults.
Minors under the age of fourteen should not provide personal data without the authorisation of their parents or legal representatives.
Where an action has contractual, administrative or financial effects, the involvement or authorisation of the relevant legal representative may be required.
If it is detected that a minor's data has been collected without the necessary authorisation, appropriate measures will be taken to delete it.
Accuracy and updating of data
The user guarantees that the data provided is:
– Verdaderos.
– Exactos.
– Completos.
– Actualizados.
The data subject must report any changes to their data.
URBANDRIVE SOLUTIONS S.L. will not be liable for damages arising from false, incorrect, incomplete or outdated data provided by the user themselves.
When a user provides data belonging to third parties, they will be responsible for having a legitimate basis for doing so.
Information security
URBANDRIVE SOLUTIONS S.L. will apply appropriate technical and organisational measures to protect personal data against:
– La pérdida.
– La destrucción.
– La alteración.
– El acceso no autorizado.
– La divulgación indebida.
– El tratamiento ilícito.
– El uso fraudulento.
Access to the data will be limited to the people and providers who need to use it to carry out their duties.
Authorised individuals will be bound by confidentiality obligations.
Despite the measures taken, no system connected to the Internet can guarantee absolute security. For this reason, users should avoid sending unnecessary or particularly sensitive information through channels not enabled for that purpose.
Links, social networks and third-party services
The website may include:
– Enlaces a páginas externas.
– Botones de redes sociales.
– Acceso a WhatsApp.
– Mapas.
– Contenidos integrados.
– Servicios proporcionados por terceros.
When the user accesses these services, the third party may process their data in accordance with its own privacy policy.
URBANDRIVE SOLUTIONS S.L. does not control processing carried out directly by third parties outside its website.
It is recommended to review the terms and privacy policies of each provider before using their services.
Cookie Policy
The website uses cookies and similar technologies.
Necessary technical cookies may be installed to enable:
– El funcionamiento del sitio web.
– La seguridad.
– La gestión de las preferencias.
– El envío correcto de formularios.
Analytical, advertising or third-party cookies that are not strictly necessary will not be installed until the user has given their consent.
The user can accept, reject or configure cookies through the panel available on the website.
Information about the cookies used, their providers, purposes and retention periods is available in the Cookie Policy.
Changes to this Privacy Policy
URBANDRIVE SOLUTIONS S.L. may modify this Privacy Policy when necessary due to:
– Cambios normativos.
– Cambios en los servicios.
– Incorporación de nuevos proveedores.
– Modificaciones técnicas del sitio web.
– Nuevas formas de tratamiento de datos.
– Recomendaciones de las autoridades competentes.
The current version will always be available on the website, indicating the date it was last updated.
When changes are significant, notice may be given through a prominent announcement on the website or by other appropriate means.
Contact
For any enquiry related to this Privacy Policy or the processing of personal data, you can contact:
URBANDRIVE SOLUTIONS S.L.
Tax ID (NIF/CIF): B22818538
Address: Calle Maestro Serrano, 30, 46940 Manises, Valencia, Spain
Telephone: 633 50 43 41
Email: hablamos@licenciaprofesional.es